Erica

Erica possesses extensive expertise in delivering comprehensive training programs within the Banking industry. With a wealth of knowledge acquired over 20 years in the field, Erica has honed her skills as a Trainer and Business Analyst, specializing in the development and implementation of impactful training initiatives.

Throughout her career, Erica has consistently demonstrated a keen understanding of the unique requirements and challenges within the Banking sector. She has successfully collaborated with vendors and business leaders to design and deliver high-quality training programs tailored to meet the specific needs of financial institutions.

Erica’s training approach combines industry best practices, cutting-edge techniques, and her deep understanding of the banking landscape. She has a proven track record of facilitating engaging and interactive training sessions that empower employees with the necessary knowledge and skills to excel in their roles.

Whether it’s onboarding new staff, conducting product-specific training, or implementing process improvements, Erica has consistently achieved remarkable results. Her ability to streamline complex concepts and present them in a clear and concise manner ensures maximum comprehension and retention among participants.

Furthermore, Erica has a strong focus on continuous improvement and stays up-to-date with the latest industry trends and regulatory requirements. This allows them to provide relevant and up-to-date training content that aligns with the ever-evolving banking landscape. Erica brings with her 20+ years of experience with Fiserv Signature, Aperio, DNA, Intelligent User Interface (IUX), Verifast, Mobiliti Business, Business Online, Card Solutions, Card HUB, Credit Choice, Credit Console, Card Expert, Digital Wallet, and Spendtrack.

Overall, Erica’s extensive banking training experience, coupled with her passion for empowering individuals and driving organizational success, makes her a highly valuable asset in developing and delivering effective training programs within the banking industry.