One of the largest risks in any software migration, implementation, conversion or upgrade is loss of productivity as each individual works to learn the new system. If this transition is not managed effectively, that productivity loss and the associated negative customer impact could be significant. The training requirements associated with a conversion or acquisition are very different compared to day-to-day teller turnover training. If your institution does not have a Training Manager with experience in major conversions, SCG can assign a Training Consultant to help guide your staff at a detailed level through the enormous task.